What are your order minimums?
We have a $250 order minimum. Each item has a 12 piece minimum, and in multiples of 12 pieces thereafter.
Do you sell to end consumer?
No, sorry! We are a distributor, and sell only to retail outlets. However, we can recommend stores which carry our products.
How do I see the sell price?
Once your company is signed up (click here to sign up), you should be able to see the prices. Please note that a company name and Tax ID / Reseller ID is required.
Are your products safe?
Yes, Madly Deeply Co. complies with CPSIA (Consumer Product Safety Improvement Act) Standards. We can send reports upon request.
How do you ship your products?
Domestic orders are shipped via FEDEX Ground , unless otherwise requested at the time of order. International orders are shipped via USPS.
How do I pay?
We will send you a Paypal invoice via email once we ship if preorder. The Paypal invoice can be paid by Paypal, Visa, American, MasterCard or Paypal's Bill Me Later. PayPal uses the latest in data encryption and anti-fraud technology to keep your information secure, reducing the risk of online fraud.
Is ordering secure?
Definitely! Madly Deeply Co. is hosted by Shopify, and Shopify is certified Level 1 PCI DSS compliant.
How do we contact you? Write your questions, suggestions or comments in our contact page.Alternatively you can contact us at below.
Tel No. (866)537-4406 (MON-FRI 10:00 AM - 5:00 PM)
Can I return an order? Can I cancel an order?
No. Madly Deeply Co. has a No Return Policy. We also do not accept cancellations.
Do you ship internationally?
Yes! Please email us at firstname.lastname@example.org for more info. We can only ship to your forwarder based in the USA.
Do you sell closeouts?
Yes. Please email us at email@example.com for info.